A toll-free or a freecall number that usually starts with 1800 is a special telephone number that is free for the caller and instead the called number/ company is charged for each call. It is identified by a service access code, from a dialing prefix range similar to a geographic area code. You can choose from a wide range of unique numbers that will help strengthen your brand efforts and recall. It is an essential part of any customer-centric organization. Be it for lead generation or customer feedback, publishing a toll free number goes a long way in creating the perception of being a customer-focused organization. You can even build crediability by being available 24×7 on your toll-free number and address all your customers’ quieries.
The capabilities of toll-free services have evolved as telephone networks have moved from electro-mechanical call switching to fully computerized stored program controlled networks. We send you a detailed monthly bill in excel format that helps you easily manage your monthly telecommunication spends. Organisations with a large customer base or the one having call centres are suggested to have such toll-free numbers.