Transactional message’ is a SMS containing standard information/ content sent by a registered firm or an institution only to their specific registered clients/ customers as per the guidelines stipulated by TRAI. These messages are sent to the customer to pass on information necessary for using your particular product or service they have bought or signed up. This feature sends SMS through unique sender ID and is a round the clock service. This high priority SMS delivery method can send messages to people registered with NDNC (DND numbers) too.
This service includes SMS sent by a bank or financial institute or airlines or railways shared to update your client about their latest transaction or reservation. It can also be a message from an e-commerce website updating the user about their recent purchase or through an educational institute telling its students and parents about their latest courses. This service can also be used by a registered company to inform its employees or agents about their upcoming policy.